CES welcomed the world’s largest retailer, JD.com, for the first time. The show takes place in Las Vegas, NV every year, but 2019 is the first chance people have been able to see the new technology that JD.com has developed.
There are wide range of developments that are all aimed at changing the way people shop. JD.com processes billions of transactions a year, but not all the commerce it does is online. JD.com is committed to providing customers with a range of options.
Some of the innovations on show at the CES are the drones that make deliveries across China, the technology that lets employees carry heavy items and the robots that can deliver items. The driverless robots are part of the ‘last mile’ program that aims to eliminate the need for fuel driven transport. The robots can deliver within a city, and they can make 2,000 deliveries a day. The program is currently in two towns in China but more will follow.
JD.com has two offline stores based in Beijing Capital International Airport (BCIA) and Hohhot East Railway Station in Inner Mongolia. The stores will allow customers to buy a range of products in person. The airport location will offer beauty products, electronics and travel products. JD.com will be using some of its AI technology to analyze what customers are doing and what they are buying in order to help the company better serve its customers. Refer to This Article for additional information.
The other location is fully automated. Customers can purchase and pay for items and then pick them up or have them delivered to their houses. The two new offline stores, the drones, the driverless robot delivery system, and the automated facilities are all part of JD.com’s “Boundaryless Retail” vision. The company wants to fulfill their desire to let customers buy whatever they want, whenever they want, wherever they want.